Legal

Preliminary Information Form

Last updated:

This form has been prepared to inform you about the qualities, price, payment and withdrawal terms of the service before a Distance Sales Agreement is concluded for subscription orders placed through Slizer.

This English text is provided for information only. These agreements are governed by Turkish law and the binding version is the Turkish one; in the event of any discrepancy between this translation and the Turkish text, the Turkish text prevails.

1. Service Provider (Seller) Details

Legal name
Proxan Yazılım
Address
Bursa, Türkiye
Website
slizer.app
Phone
0544 984 00 16

2. Essential Qualities of the Service

Slizer is a cloud-based work management platform in the nature of a digital service (SaaS) and provides the following:

  • Work and task tracking: creating, assigning, prioritizing and scheduling tasks on Kanban boards.
  • Team communication: one-to-one and group chat, file sharing, notifications and group voice calls.
  • Meeting management: scheduling video, audio and in-person meetings, with screen sharing.
  • WhatsApp integration: creating tasks and getting status reports by sending a message.
  • Slizer AI: automatic meeting summaries, question and answer over workspace history, and content rewriting.

3. Service Price and Payment

  • The current price of the service is shown in Turkish lira (TRY), VAT included, at the order step and on the pricing page.
  • The billing term can be chosen as monthly, 6-month or annual; the total amount for the chosen term is shown clearly before payment.
  • Payment can be made by debit/credit card or bank transfer/EFT. Card payments are processed instantly through the PayTR infrastructure.
  • Order confirmation and the payment result are finalized on the basis of the notification the payment institution sends to our provider.
  • Your credit card details are never seen or stored by the Service Provider.

4. Method and Timing of Performance (Delivery)

  • The service is entirely digital; there is no physical delivery.
  • Once payment is approved, your plan is activated immediately and becomes accessible at portal.slizer.app.
  • For payments made by bank transfer/EFT, the service is activated once the payment reaches our accounts and is confirmed.
  • Access to the service continues without interruption for the billing term of the purchased plan.

5. Right of Withdrawal

  • Because the service is digital content and a service performed instantly in an electronic environment, the right of withdrawal cannot be exercised after the plan has been activated (access to the service has been opened), under Law No. 6502, Art. 15/1-ğ.
  • If payment has been made but the features provided by the plan have not yet been used, a refund may be requested within 24 hours of the payment date.
  • A full refund is made if the service cannot be provided due to a technical failure.
  • Before moving to a paid plan, you can try the service with the free starter plan, which requires no credit card.
  • Refund and withdrawal requests are sent through the contact page or our support email address.

6. Complaints and Objections

You can send your requests, complaints and objections regarding the agreement and the service to [email protected]. In the event of a dispute, the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) and Consumer Courts have jurisdiction within the applicable monetary limits.

7. Contact

You can reach us with questions about this form and your order process:

Legal name
Proxan Yazılım
Address
Bursa, Türkiye
Phone / WhatsApp
0544 984 00 16