The agreement below sets out the terms of the distance sales relationship between the parties for subscription orders placed through the Slizer platform.
This English text is provided for information only. These agreements are governed by Turkish law and the binding version is the Turkish one; in the event of any discrepancy between this translation and the Turkish text, the Turkish text prevails.
1. The Parties
This agreement is concluded between Proxan Yazılım (the “Service Provider”) and the natural or legal person using the Slizer platform (the “User”).
Through Slizer, a cloud-based work management platform, the Service Provider offers the following services:
Work and task tracking: creating, assigning, prioritizing and scheduling tasks on Kanban boards, plus project and organization management.
Team communication: one-to-one and group chat, mentions, notifications, file sharing and group voice calls.
Meeting management: scheduling video, audio and in-person meetings, screen sharing and participant management.
WhatsApp integration: creating tasks, getting a daily task list and status reports by sending a WhatsApp message.
Slizer AI: automatic meeting summaries, question and answer over workspace history, and content rewriting.
3. Membership and Account
The User is responsible for the accuracy of the information provided during registration and ordering.
A unique account and set of credentials is created for each workspace.
The User is obliged to keep their account credentials secure.
The User is responsible for any damage arising from sharing account credentials with third parties.
The workspace administrator is responsible for setting the permissions of invited team members and for ensuring those members act in accordance with this agreement.
4. Pricing and Payment
Current prices are stated on the pricing page and on the plan screen inside the app.
All prices are in Turkish lira and include VAT.
The billing term is chosen as monthly, 6-month or annual; the monthly cost is lower on longer terms.
Payment can be made by debit/credit card through the PayTR infrastructure, or by bank transfer/EFT.
Card payments are processed instantly and the plan is activated immediately.
Bank transfer/EFT payments are activated once the payment reaches our accounts and is confirmed.
There is no automatic renewal and no automatic charging. The price of the chosen term is collected up front; no further charge is made to the User’s card at the end of the term.
To continue the service, the User must extend the term by making a new payment from inside the app, either before or after it expires.
5. Cancellation and Refund Policy
Because the service is a digital service performed instantly in an electronic environment, the right of withdrawal cannot be exercised once the plan has been activated (Law No. 6502, Art. 15/1-ğ).
If payment has been made but the features provided by the plan have not yet been used, a refund may be requested within 24 hours of the payment date.
A full refund is made if the service cannot be provided due to a technical failure.
Access to the service continues until the end of the paid term; if the User does not extend the term, access ends automatically at the end of that term.
If the User deletes their account before the term ends, no partial refund is made for the unused period.
Refund requests are made through the contact page or our support email address. Approved refunds are made using the same method as the original payment.
6. User Obligations
The User agrees to comply with the following rules:
Not to upload content that is unlawful, obscene or insulting.
Not to share content that infringes the copyright or intellectual property rights of third parties.
To refrain from actions that endanger the security of the platform.
Not to scrape data in bulk with automated tools or otherwise abuse the service.
Not to open the service to sharing in a way that exceeds the number of users defined in their plan.
7. Service Term and Data Retention
The service is active for the billing term of the purchased plan; it does not renew automatically at the end of the term.
When the billing term ends, your workspace data becomes read-only; you can export your data or continue where you left off by making a new payment.
If the account is deleted, the data is deleted immediately and permanently; the action cannot be undone. An organization owner must delete the organization before they can delete their account.
Invoice and payment records continue to be retained for the period required by tax legislation.
8. Storage and Fair Use
Each plan is offered with the user count and storage limits stated on the pricing page.
Storage is used within the limits of the purchased plan; the User is notified when approaching the limit.
When plan limits are reached, the User can move up a plan or, if the plan supports it, purchase additional users.
The Service Provider reserves the right to take the necessary measures where it determines that the system is being used in an unusual or abusive manner. Examples of unusual use include oversized automated uploads, uploading far more files than normal in a short period, the use of bots or scripts, and using the platform as an archiving tool outside its intended purpose.
Where abuse is detected, the Service Provider has the right to temporarily stop uploads, suspend the account, or unilaterally terminate the agreement if it deems it necessary.
9. Intellectual Property
The platform design, software, brand and logo belong to the Service Provider.
Content uploaded by Users to their workspace (tasks, messages, files, documents) belongs to the User.
The Service Provider does not use user content for marketing purposes.
The User is granted a non-transferable, non-exclusive licence to use the platform for the duration of the subscription.
10. Limitation of Liability
The Service Provider is not liable for service interruptions in force majeure events (natural disaster, internet and infrastructure outage etc.).
Legal responsibility arising from content shared by Users lies with the User.
The Service Provider’s total liability is limited to the service fee paid by the User for the period in dispute.
The Service Provider has the right to share the necessary information within the legal framework where requested by competent authorities.
11. Dispute Resolution
The laws of the Republic of Türkiye apply to disputes arising from this agreement. The Courts and Enforcement Offices of Bursa have jurisdiction. For Users who qualify as consumers, the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) and Consumer Courts have jurisdiction within the applicable monetary limits.
12. Contact
For questions about this agreement you can visit our contact page or write to us directly: